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21	Pronexus Launches IVRGuard, Robust IVR Monitoring Tool IVRGuard, Powered by Longitude Available NOW Ottawa, Ontario – July 15, 2014 –Pronexus today launched IVRGuard™ , a powerful new Interactive Voice Response (IV Add to Reading List Source URL: www.heroix.com Language: English - Date: 2014-07-14 14:49:44 Speech recognition Electronic engineering Plum Voice Electronics Humanâ€“computer interaction Call Control eXtensible Markup Language Telephony Interactive voice response Pronexus
22	PDF Document Add to Reading List Source URL: www.voicesaver.com Language: English - Date: 2008-07-30 10:43:50 Automated attendant Screen pop Voice-mail Automatic call distributor Telemarketing Plum Voice Dialogic card Telephony Electronic engineering Interactive voice response
23	What is VoiceXML? The Voice eXtensible Markup Language Introduction Businesses are striving to create new and better means of communicating and conducting business with their customers. Therefore, companies are investin Add to Reading List Source URL: www.phonologies.com Language: English - Date: 2011-08-04 06:34:44 Markup languages Web standards Electronics VoiceXML Videotelephony Voice browser Interactive voice response Voice over IP Plum Voice Computing Speech synthesis Speech recognition
24	IVR AND VOICE PLATFORM A cost effective carrier-grade IVR platform for Audio based Value Added Services IVR and Voice Platform Add to Reading List Source URL: www.evampsaanga.com Language: English - Date: 2012-08-12 08:06:39 Voice portal Speech recognition Electronics Computing Plum Voice Call Control eXtensible Markup Language Telephony Interactive voice response Electronic engineering
25	Selected References Selected References Table of Contents 1.Technology Licensing, Custom Development................................................................................................ 1 2.Application Develo Add to Reading List Source URL: www.optimsys.com Language: English - Date: 2015-03-08 09:39:11 Videotelephony Call Control eXtensible Markup Language Interactive voice response Call centre Voice over IP Plum Voice Unified communications Electronic engineering Telephony Electronics
26	A FROST & SULLIVAN EXECUTIVE SUMMARY When Customers Call, and They Will, Will Your IVR be Ready? In Collaboration With: Add to Reading List Source URL: go.genesys.com Language: English - Date: 2015-04-03 21:55:44 Electronics Plum Voice Human communication Telephony User interface techniques Interactive voice response
27	CUSTOM INTERACTIVE VOICE4NET TELEPHONY SOLUTIONS Add to Reading List Source URL: www.voice4net.com Language: English - Date: 2013-05-29 16:16:16 Customer satisfaction Electronics Survey methodology Business Plum Voice Voice broadcasting Interactive voice response Telephony Electronic engineering
28	PDF Document Add to Reading List Source URL: voicesaver.com Language: English - Date: 2008-07-30 10:43:50 Automated attendant Screen pop Voice-mail Automatic call distributor Telemarketing Plum Voice Dialogic card Telephony Electronic engineering Interactive voice response
29	Robust design and control of call centers with flexible IVR systems* Tolga Tezcan University of Rochester, [removed] Banafsheh Behzad Add to Reading List Source URL: tolgatezcan.simon.rochester.edu Language: English - Date: 2011-11-24 16:04:46 Interactive voice response Electronic engineering Dialog system Dialed Number Identification Service Plum Voice Humanâ€“computer interaction User interface techniques Telephony
30	Animal and Plant Health Inspection Service 4700 River Road Riverdale, MD[removed]Voice: ([removed]Web: www.aphis.usda.gov Add to Reading List Source URL: www.aphis.usda.gov Language: English - Date: 2014-02-07 09:08:43 Medicine Animal diseases Foot-and-mouth disease Picornaviruses Classical swine fever Animal and Plant Health Inspection Service Plum Island Animal Disease Center Influenza African swine fever virus Veterinary medicine Animal virology Health

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